Money Back Guarantee


Easy Name Change offers all customers a 100% refund if they are not satisfied with our name change kit. You must request a refund within 30 days of your payment clearing – we’re unable to refund any orders that are 31 days or older. Just follow these simple steps.

  1. Reply to any email you have received from Easy Name Change so that we can locate your order history.
  2. Explain your reason for not being satisfied with your Easy Name Change kit. This is so we can improve our service for other customers
  3. Your refund will only be made into the same account from which you paid (ie; PayPal sales will only be refunded into that same PayPal account)

Please note that our refund policy does not apply to gift certificates. Company’s name change procedures are constantly changing, so we encourage you to use your kit within 30 days. Occasionally name changes requests are rejected when following the procedures in one of our kits that was purchased more than 30 days ago.

 

image credit: GFDL (http://www.gnu.org/copyleft/fdl.html)], via Wikimedia Commons

 

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